Quick Take: Amex Locks Down Centurion Lounge Access For Some Cardmembers

[Note: This is slightly older news; the announcement was a couple of weeks ago and the changes took effect a week before this posting.]

American Express offers a number of proprietary lounges in about a dozen airports around the world under the Centurion Lounge brand. With complimentary buffet-style dining, a premium bar, facilities for business travelers as well as families, and usually-better-than-general-airport-WiFi, the Centurion Lounges can be a welcome respite before hopping on a plane.

Platinum charge card cardmembers (but not platinum credit card holders, like those with the Delta American Express Platinum cards) have long had access and the ability to bring family and friends along with them. Other American Express cardholders could purchase a day pass for $50, much as some airline-specific lounges also allow.

Unfortunately, this has led to crowding in some of the lounges, and dissatisfied customers (many of whom now pay an additional premium in the form of a $550 annual fee, vs the former $450 fee), and Amex believes they have found a way to attempt to address this.

As of October 2, 2017, American Express has eliminated the option for other American Express cardmembers to purchase guest passes.

Platinum cardmember access remains unchanged, with members allowed up to two guests, and additional guest passes being $50 per day per guest. Centurion Card holders can bring two guests or their immediate family along, with the same guest pass option. This is actually unchanged from the previous policy.

Guest passes are valid all day, so if you’re bringing extra guests along through multiple airports with Centurion Lounges, you only need to buy one pass per day.

What does it all really mean?

If you are a Platinum charge cardmember, there’s no change. Personal Platinum cardmembers will see the $550 annual fee take effect in the next cycle, if your fee hasn’t come up since May 2017, along with the other benefits we covered when the fee hike was announced.

If you are an American Express cardmember who had used the $50 day pass option, you lose that option, but of course you could apply for (or upgrade to) a Platinum card if you use the lounges enough.

With free food and alcohol available in the lounge, as well as a relatively quiet place (until the super-important business person has a shouting match on speakerphone by the window, of course), I find it easy to consider the lounge worth $50 a visit if I have more than an hour to wait, or if I’m traveling with my family. Two premium drinks and a modest meal would easily come to that much outside the lounge, even for a solo traveler.

So you’d have to do the math, considering how often you travel through a Centurion Lounge airport. Today that includes DFW, LAS, LGA, SFO, MIA, SEA, HOU, and soon Hong Kong and PHL. You’d also take into account which other benefits of the card you use, such as Amex Fine Hotels & Resorts and the $200/year Uber credit, if travel is your primary benefit from Platinum.

Amex does have Priority Pass Select, Airspace, Delta Club (when flying on Delta), and Escape Lounges in addition to the Centurion and Amex International Lounges. However, some of those options are available through other means, including airline fee rebates or other cards offering Priority Pass variants.

My math has worked out the last couple of years, in that I can use Uber for personal transport during business trips, and I visited Las Vegas about 8 times in the past year. I can’t be sure if that will be the case in the next year, but we’ll see.

We wrote about changes to the American Express personal platinum card in March.

Photo credit: Featured photo from American Express

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